';

  • en
  • fr
  • es

Services

Tailor-made services, 7 days a week

COMPTE.R Group guarantees complete support and a single point of contact for each of its installations as well as numerous customized quality services in order to optimize the performance of your equipment at all times.

[]
1 Step 1
First name
Last name
Company
Phone
Your message
0 / 999999999999
Previous
Next

Compt’acte services

Hotline

Compt’acte service
0820 225 100

A hotline is at your disposal 7 days / 7. Specialists, mechanics, electricians, hydraulic engineers, automaticians are at your disposal to ensure the efficiency of your equipment.

Maintenance Contracts

Experienced technicians are in charge of the maintenance of your installation and provide advice for maintenance and operation.

Annual technical expertise

A complete control of your installation, lasting 3 consecutive days, is carried out by our network of experts. This intervention has several objectives: optimization of performance, technical improvement, advice and intervention on your installation.

Intervention and troubleshooting

Responsiveness and efficiency are the key words of our teams, made up of specialized technicians ensuring fast and targeted interventions.

Our troubleshooting department intervenes:

  • within 12 to 24 hours, on working days, on simple call,
  • within 24 to 48 hours, on weekends and holidays, on simple call.

Training

We offer you a catalog of specialized training adapted to your needs in operation and maintenance. Following an analysis carried out by experts, we propose to you areas of improvement and progress. Here are our trainings, adjusted according to the personnel and the equipment:

Target

  • Control of different combustion parameters
  • Optimization of fuel settings
  • Troubleshooting and maintenance.

Training content

  • Definition of combustion: LHV, fuel size, moisture, combustion stage
  • Water quality
  • Primary elements of combustion: primary and secondary air, grid, smoke…
  • Principle of regulation of power and combustion
  • Man / machine interface: use of the control panel, proseeds
  • Analysis of faults: combustion, automation problem
  • Maintenance
  • Divers questions.

Duration: one and a half days

Target

  • Control of different combustion parameters
  • Optimization of fuel settings
  • Troubleshooting and maintenance.

Training content

  • Definition of combustion: LHV, fuel size, moisture, combustion stage
  • Steam Fundamentals: Safety, Advocacy and Use
  • Primary elements of combustion: primary and secondary air, grid,smoke…
  • Principle of regulation of power and combustion
  • Man / machine interface: use of the control panel
  • Analysis of faults: combustion, automation problem
  • Maintenance
  • Divers questions.

Duration: one and a half days

Target

  • Awareness of risks and hazards in the operation of a biomass plant

Training content

  • Safety prescription, rules of prevention, pictograms used
  • Nature of the main dangers to persons: explosions, fire …
  • Procedures for intervention: regulatory reminders, procedure for shutting down the plant, starting the plant
  • Risks to equipment: use of non-biomass fuel, non-compliant biomass fuel, risks associated with low return water temperatures, too quick plant start-up
  • Special precautions: exchanger storage, ash conveyor.

Duration: half a day

Target

  • Understanding of biomass and industrial combustion fundamentals
  • Knowledge of regulatory requirements and discharges
  • Learning the ability to define performance

Training content

  • Why biomass: greenhouse effect, renewable and sustainable energy. Specificity of biomass: LHV, volatile matter, ash, diversity of supply
  • Combustion: triangle of combustion, intuitive and industrial thermal, combustion chemistry, side effects
  • Industrial combustion: drying of fuel, pyrolysis and gasification, solid carbon, combustion analysis, primary and secondary air, smoke recycling
  • The industrial furnace: furnace, vault, grid, air diffusion, exchanger
  • Regulatory Discharge Requirements
  • Determination of efficiency.

Duration: one day

Target

  • Understand the fundamentals and risks of steam

Training content

  • Steam: definition of saturated steam, language used, range of boilers and powers, PID
  • Definition and usefulness of equipment: boiler, smoke economizer, safety duct, feeding tank, feeding pumps
  • modulating valve assembly, water treatment
  • Definition and use of valves: bottom purge, continuous purge, ice level, pressure switch, level electrode very high and very low, level control electrode, sample cooler
  • Regulations WPHP 72
  • Example of realization
  • Divers questions.

Duration: one day

Target

  • Understand how our boilers work
  • Understand an alarm
  • Look for electrical or mechanical failure.

Training content

  • Analysis and understanding of alarms
  • Discovery and operation of the various electrical components of the boiler: dimmer, pt100 probe, thermocouple …
  • Discovery and operation of hydraulic units: pump, distributor, pressure adjustment…
  • Reading and understanding of the electrical diagram
  • Operating principle of the PLC: reading of inputs / outputs
  • Troubleshooting
  • Divers questions

Duration: one day

Target

  • Control of different combustion parameters
  • Optimization of settings according to fuel and requirements
  • Troubleshooting and maintenance

Training content

  • Recovery of basic knowledge: LHV, fuel size, moisture, combustion stage
  • Water quality
  • Elements essential to combustion: primary and secondary air, grid, smoke extractor …
  • Principle of regulation of power and combustion
  • Man / machine interface: use of the control panel, proseeds
  • Analysis of faults: combustion, automation problem
  • Maintenance
  • Divers questions

Duration: one day